STARS now requires that you use Wayne State University's VPN (Virtual Private Network) to access the system from off-campus locations. We recommend that you use GlobalProtect in order to connect to the VPN.
For help downloading and setting up GlobalProtect, visit our knowledgebase article How do I access the WSU VPN?.
Once connected to WSU's VPN, if you are getting the same error please try to clear the cache and cookies on your browser. For help doing that, see the instructions on RefreshYourCache.com.